You may return any item/s bought from EcoSave LED Lights for a refund or exchange within 28 days of receiving your order. Please contact us via the Contact EcoSave LED Lights link on our website to obtain a returns authorisation number.

Once you are in receipt of a returns authorisation, we ask that you return the item/s and include all original packaging. Returns in this instance will be at the cost of the buyer.

Products must be returned in the same condition as they were received.  Returned item/s are your responsibility until we accept them, so please ensure they are carefully packed.  We cannot be held responsible for any item/s lost or damaged in transit.

If any items you receive from EcoSave LED Lights are faulty, we will gladly replace them at our cost.

For more information regarding our terms of service, please refer to our Terms and Conditions.